Privacy Policy

The data controller is: Zont Technologies Inc. Email: contact@zont.cab Phone: +33 7 83 77 70 27

We collect the following data: - Identification data: name, email address, phone number - Booking data: pick-up and drop-off addresses, date and time, flight/train number, number of passengers and luggage, vehicle category - Payment data: credit card information (processed by Stripe, our secure payment provider) - Browsing data: IP address, browser type, pages visited, cookies - Communication data: exchanges with our customer service via email, phone, SMS or WhatsApp

Your data is used to: - Manage and confirm your bookings - Organize transport and coordinate with the driver - Process payments and issue invoices - Contact you regarding your booking (confirmations, changes, pick-up information) - Improve our services and website - Ensure the security of our services - Comply with our legal obligations - Send marketing communications (with your consent)

Processing of your data is based on: - Contract performance: processing necessary for booking and transport service delivery - Consent: for marketing communications and certain cookies - Legitimate interest: service improvement, fraud prevention, security - Legal obligation: invoice retention, tax and accounting obligations

Your data may be shared with: - Our drivers and transport partners: for service delivery - Our payment provider (Stripe): for secure payment processing - Our technical service providers: hosting, email, SMS, analytics - Competent authorities: when required by law We never sell your personal data to third parties.

Some data may be transferred outside the European Union, particularly to our technical service providers. In such cases, we ensure appropriate safeguards are in place (standard contractual clauses, adequacy decisions, etc.).

Your data is retained: - Booking data: 3 years after last service use - Payment data: in accordance with legal obligations (10 years for accounting records) - Browsing data and cookies: maximum 13 months - Communication data: 3 years after last contact - Customer account: until account deletion by the customer, then archived as required by law

Under the GDPR, you have the following rights: - Right of access: obtain a copy of your data - Right to rectification: correct inaccurate data - Right to erasure: request deletion of your data - Right to restriction: limit the processing of your data - Right to object: object to the processing of your data - Right to data portability: receive your data in a structured format - Right to withdraw consent: at any time for consent-based processing To exercise your rights, contact us at: contact@zont.cab You also have the right to lodge a complaint with the relevant supervisory authority (CNIL in France).

Our website uses cookies: - Essential cookies: required for website functionality (session, language preferences) - Analytics cookies: Google Analytics, Yandex Metrica — to understand site usage - Marketing cookies: Meta Pixel, Google Ads — to measure advertising effectiveness - Third-party cookies: Stripe (payments), Google Maps (mapping) You can manage your cookie preferences at any time through your browser settings.

We implement appropriate technical and organizational measures to protect your data: - SSL/TLS encryption for all communications - Secure payments via Stripe (PCI DSS certified) - Restricted access to personal data - Regular monitoring and system updates

Our services are not intended for persons under 16 years of age. We do not knowingly collect personal data from minors.

We may modify this Privacy Policy at any time. Changes will be published on this page with the update date. We encourage you to review this page regularly.

For any questions regarding the protection of your personal data: Email: contact@zont.cab Phone: +33 7 83 77 70 27 Address: Zont Technologies Inc.